Course Description:
This course introduces students to the fundamental principles and practices of general management with a strong focus on
effective team leadership in organisational settings. It develops practical understanding of how managers plan, organise, supervise, and control work while effectively utilising human resources.
Students will explore how teams are formed, developed, and managed, with emphasis on leadership styles, communication, motivation, and performance management. The course combines theoretical frameworks with practical tools such as SMART objectives, team role analysis, and skills matrices to support effective decision-making and team performance.
In addition, the course addresses coaching, training, employee development, and workplace relations, including discipline, conflict resolution, and strategies for maintaining a healthy and productive work environment.
Course Content
- Introduction to General Management Skills
- Human Resource Management and Organisational Structure
- Planning, Organising, and Delegation of Work
- Supervision and Control of Workgroups
- Responsibilities of Management
Team Building and Development
- Workgroups vs Teams
- Stages of Team Formation
- Team Cohesion, Values, and Workplace Culture
- Group Norms and Codes of Conduct
- Specialisation and Team Development
Objectives and Team Roles
- Setting Objectives (SMART framework)
- Types of Teams in Organisations
- Team Role Theory
- Skills Requirements and Role Allocation
- Skills Matrix Development
- Team Selection Process
Team Dynamics and Behaviour
- Motivation Theories
- Communication Skills in Teams
- Factors Affecting Team Performance
- Improving Team Effectiveness
Leadership in Organisations
- Leadership Styles (Autocratic, Participative, Laissez-Faire, Charismatic)
- Task-Oriented Leadership
- Situational Leadership
- Leadership in Practice
Coaching, Training and Workplace Development
- Induction and Onboarding
- Coaching and Employee Development
- Training Methods and Workplace Learning
- Performance Management
- Discipline and Conflict Resolution
- Bullying, Harassment, and Stress Management
- Job Design, Rotation, and Enrichment
Learning Outcomes
By the end of this course, students will be able to:
- Explain key principles of general management and organisational structure.
- Apply planning, organising, and delegation techniques in workplace settings.
- Analyse team formation processes and stages of team development.
- Set effective SMART objectives for team performance.
- Identify and allocate appropriate team roles using structured tools.
- Evaluate motivation theories and their impact on team performance.
- Demonstrate effective communication strategies in team environments.
- Compare and apply different leadership styles in organisational contexts.
- Develop strategies for coaching, training, and employee development.
- Manage workplace challenges including conflict, discipline, and stress.
Who This Course is Suitable For
This course is suitable for:
- Students studying business, management, or leadership programmes
- Aspiring team leaders and supervisors
- Early-career managers seeking foundational management skills
- Entrepreneurs and business owners managing small teams
- Employees preparing for promotion into leadership roles
- Individuals interested in organisational behaviour and team performance
If you want, I can also:
- shorten this into a university prospectus version
- convert it into a module handbook format (Word/PDF style)
- or align it to UK Level 4/5 learning outcomes (RQF framework)
